Update: August, 2020 for Ryder-Walker Guests

Ryder-Walker is continuing to monitor the COVID-19 outbreak and we would like to convey to our clients that your wellbeing is our first concern. In this frequently changing environment, we also have to continue to update policies and information so that we keep guests informed on our decisions to postpone or cancel trips as well as update policies to protect your investment in us and ours in your future travel.

Due to continued travel bans, all Guided treks outside the USA through the end of 2020 have been cancelled and rescheduled for next year. Visit our Guided Tour Schedule here.

All Self-Guided trips in Europe through September have been cancelled. We are still offering self-guided trips in the United States throughout the summer and fall.

New Cancellation Policy related to refunds and credits due to the COVID-19 Pandemic.*

Self-Guided and Guided Trips:

Cancellations between now and 60 days prior to departure, your options to consider are:

1. Keep your balance on file and receive a transferrable credit of 110% to be used for a Ryder-Walker trip from 2021 forward with no expiration date.
2. Switch to another date or destination in 2020. No change fee charged.
3. Receive a full refund.

NOTE: For all options listed above you will be charged for any out of pocket amounts expended such as non-refundable hotel or taxi transfer charges that Ryder-Walker had to pay due to the cancellation or postponement.

For cancellations between 45 and 60 days of departure, your options to consider are:

1. Switch to another date or destination in 2020 with no change fee.
2. Keep your balance on file and receive a transferrable credit to be used for a Ryder-Walker trip from 2021 forward with no expiration date.

NOTE: For both options listed above you will be charged for any out of pocket amounts expended such as non-refundable hotel or taxi transfer charges that Ryder-Walker had to pay due to the cancellation or postponement.

Cancellations less than 45 days prior to departure, your options to consider are:

1. Switch to another date or destination in 2020 with change fee of up to 10% of the trip cost.
2. Keep your balance on file and receive a transferrable credit minus the $500 per person deposit. The credit can be used for a Ryder-Walker trip from 2021 forward with no expiration.

NOTE: For both options listed above you will be charged for any out of pocket amounts expended such as non-refundable hotel or taxi transfer charges that Ryder-Walker had to pay due to the cancellation or postponement.

Private Guided Trips:

Cancellations between now and 60 days of departure, your options to consider are:

1. Switch to another date or destination in 2020 with no change fee. Trip Leaders, please contact the office to discuss options.
2. Keep your balance on file and receive a transferrable credit for the 25% deposit. The credit can be used for a Ryder-Walker trip from 2021 forward with no expiration.

NOTE: For both options listed above you will be charged for any out of pocket amounts expended such as non-refundable hotel or taxi transfer charges that Ryder-Walker had to pay due to the cancellation or postponement.

Cancellation less than 60 days of departure, your options to consider are:

1. Switch to another date or destination in 2020 with a change fee of up to 10% of the trip cost. Trip Leaders, please contact the office to discuss options.
2. Keep your balance on file and receive a transferrable credit for the 25% deposit. The credit can be used for a Ryder-Walker trip from 2021 forward with no expiration.

NOTE: For both options listed above you will be charged for any out of pocket amounts expended such as non-refundable hotel or taxi transfer charges that Ryder-Walker had to pay due to the cancellation or postponement.

* We reserve the right to amend the policies at any time due to the unpredictability of the situation at this time.

Final Balance:

Final balances for all 2020 trips are now due 60 days prior to departure.

Stay in Touch

Subscribe to the Ryder-Walker e-newsletter and we’ll send you the latest news a couple of times a month straight to your inbox. Our newsletters also highlight trip changes and offers info on how to stay healthy during these trying times. Whether you are planning your next bucket list trip or want travel ideas for future trips, we look forward to inspiring you!

Ryder-Walker Contact Information

Your travel concerns and questions are important to us. Please feel free to call the office and speak to a staff member who can assist you +1 970.728.6481 or 888.586.8365 or email us at adventure@ryderwalker.com. We are in the office Monday – Friday 9:00 AM to 5:00 PM Mountain Standard Time and will be monitoring all incoming messages after hours as well.

Thank you for choosing to trek with Ryder-Walker Alpine Adventures. We hope that you stay healthy and are looking forward to getting back on the trails soon.

For more information please visit the websites of the World Health Organization and Centers for Disease Control and Prevention.